Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
Simply email us within 1 hours (not applicable to Cash on Delivery order). Be sure to include your order number! If you would like to change the device type, please also include the design you choose. Otherwise, if it is the device type, case type, or color that you would like to adjust, please also let us know the details in email.
If you have received an order confirmation email from us, your order was placed successfully! You can also log into your account to view your order history and search for your most recent order. If paying by ATH Movil, send to us payment confirmation by a screenshot of you success payment to our email address that you can confirm your order and payment. If you have made a order and payment by ATH Movil but not received the confirmation or cancellation of your order 10 to 20 minutes after you do the order and payment, you can always check the status order and payment by send us a email at info@coversyourway.com.

1. Your shipping address has no street number or suite number, or potentially incomplete.

2. The design for you select its out of stock.

You will always receive an email from us if the problems above happen to your order. So please be sure to check the Spams / Junk folder of the email you registered with us if you have not received such confirmation emails. We will need further information from you before we can process your order.

Make sure you registered the email address correct, and you can receive the confirmation or your order and status information of your order. If you still cannot find your order confirmation email, please email us and we will investigate further.
Shipping time depends on the product you purchase and the destination as a different product has different production time. If you would like to know the estimated delivery time and shipping fee, please select the destination on the checkout page to get an idea of the approximate timeframe.
In view of the recent situation of COVID-19, logistics transportation and global delivery services are now subject to temporary delays. Shipping time is likely to be lengthened as a special arrangement of some courier service companies and air traffic delays are to be expected. Thanks for your patience while we work hard to get your order to you!
Enter our website and go down in the website and click on Track Order. In some instances, carrier's tracking information may only be available in 1-3 business days after the order is shipped.
You may select your preferred item and add it to the cart. Then select the shipping method and wait for it to be dispatched and shipped.
Please let us know within 90 days of purchase if your order is missing. We would be happy to follow up and investigate for you. Further arrangements will be facilitated. No refund for missing parcels if the initial date of such enquiry/request is beyond 90 days of purchase.
No, online and retail discounts are separate.
No, coupon code cannot be applied to the shipping fee.
Please send us an email here.
Please send us a email with your Order Number, the design select and device that was wrong and we change the information to the correct one and the order its good to go.
In every producto you select there its a descripción that mention the time of production and shipping that takes the product to process. If the process of order its in a delay we automatic send you a email to keep you upgrade of your order.
Went you confirm your order you go to ATH Movil and in the part of Business find us as /CoversYourWay, do your payment of the order, went you do it, send us a screenshot confirmation at our email and the order its confirm.
No, just only one promo code can be applied per order.
No, just 1 Gift card code can be applied one order.
Yes, Promo codes and store credits can be applied together.
COVERS YOUR WAY has a huge selection of phone case types and tech accessories that are durable and functional without losing originality.
COVERS YOUR WAY case prices vary depending on the case types. You may click on your preferred design and select your device model in the dropdown box for details.
COVERS YOUR WAY products are made to order and hand-inspected from corner-to-corner to ensure high-quality products that you can count on. It depends on the individual's needs when choosing the best phone case for your device.
Whether a case turns yellow over time, it really depends on the usage and maintenance, please note that regular contact with dyed/colored materials or overexposure to sunlight will increase chances of discoloration or yellowing of phone cases.
Liquid Glitter iPhone Cases and Neon Sand Cases are certified for quality. They are are made using non-toxic mineral oil and materials, inspected by professionals, have passed all safety tests.
Different cases are made of different materials.
Please write us at our email info@coversyourway.com
All COVERS YOUR WAY cases can work with wireless charging.
38/40mm and 42/44mm refer to the size of the watch face. We only offer one standard length for each size.
Yes, our watch bands fit all series of Apple Watches with the correct watch face size.
We accept major debit cards and credit cards (American Express, Mastercard and Visa), Apple Pay, Paypal and ATH Movil (PR only).
COVERS YOUR WAY is based in Puerto Rico. But we ship to United States.
COVERS YOUR WAY don’t have a store, it just an online store.
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